#06/04/2025Webinars 10106/03/2025eServices Data Availability05/29/2025MLN Connects for Thursday, May 29, 202505/22/2025MLN Connects for Thursday, May 22, 202505/22/2025Departments of Labor, Health and Human Services, Treasury Announce Move to Strengthen Healthcare Price Transparency05/20/2025Provider Customer Service Center Training and Closure Dates05/20/2025Provider Customer Service Center Training and Closure Dates05/15/2025MLN Connects for Thursday, May 15, 202505/13/2025CMS Seeks Public Input on Improving Technology to Empower Medicare Beneficiaries05/08/2025MLN Connects for Thursday, May 8, 202405/01/2025MLN Connects for Thursday, May 1, 202504/24/2025MLN Connects for Thursday, April 24, 202504/17/2025MLN Connects for Thursday, April 17, 202504/14/2025Do You Have a Question Regarding eServices? We Can Help!04/14/2025FY 2026 Proposed Payment Rules04/11/2025MLN Connects for Friday, April 11, 202504/04/2025MLN Connects for Thursday, April 3, 202503/28/2025MLN Connects for Thursday, March 27, 202503/25/2025MLN Connects for Tuesday, March 25, 202503/13/2025MLN Connects for Thursday, March 13, 202503/07/2025MLN Connects for Thursday, March 6, 202503/03/2025What are the minimum system requirements for Palmetto GBA's eServices?03/03/2025Why am I getting locked out or logged out of eServices?03/03/2025What is eServices?02/26/2025HCPCS Modifier KX02/14/2025CMS: Disable Beneficiary Eligibility Information from MAC Interactive Voice Response Systems02/14/2025CMS: Disable Beneficiary Eligibility Information from MAC Interactive Voice Response Systems02/14/2025Options for Checking Beneficiary Eligibility02/13/2025Medicare Diabetes Prevention Program Expanded Model Booklet02/11/2025Comprehensive Error Rate Testing (CERT) Question and Answer Fact Sheet02/03/2025Railroad Medicare Lunch and Learn Webinars: Checking Beneficiary Eligibility in the eServices Portal01/30/2025Using ePass in the Railroad Medicare Interactive Voice Response (IVR) Unit01/09/2025Prior Authorization for Repetitive Scheduled Non-Emergent Ambulance Transport Module01/09/2025Prior Authorization for Repetitive Scheduled Non-Emergent Ambulance Transport Module01/06/2025Interactive Voice Response (IVR) User Guide01/06/2025How to Use the Office and Outpatient Evaluation and Management Visit Complexity Add-on Code G221101/03/2025Medicare Benefit Policy Manual, Chapter 15 Update for Dental Services12/31/2024Requesting Prior Authorization for Repetitive, Scheduled Non-Emergent Ambulance Transports12/26/2024New Place of Service (POS) Code 66 - 'Programs of All-Inclusive Care for the Elderly (PACE) Center'12/26/2024Annual Update of Healthcare Common Procedure Coding System (HCPCS) Codes Used for Home Health Consolidated Billing Enforcement12/26/2024Revisions to Medicare Part B Coverage of Pneumococcal Vaccinations Policy12/26/2024January 2025 Quarterly Average Sales Price (ASP) Medicare Part B Drug Pricing Files and Revisions to Prior Quarterly Pricing Files12/20/2024Therapy and the KX Modifier 12/19/2024Clinical Laboratory Fee Schedule: 2025 Annual Update12/18/2024January 2025 Railroad Medicare News12/16/2024CY 2025 Update: DMEPOS Fee Schedule12/13/2024National Coverage Determination 210.15: Pre-Exposure Prophylaxis (PrEP) for HIV Prevention12/05/2024Guiding an Improved Dementia Experience (GUIDE) Model Implementation11/27/2024Medicare Deductible, Coinsurance, and Premium Rates: CY 202511/27/2024American Indian/Alaska Native Healthcare11/26/2024Medicare Physician Fee Schedule Final Rule Summary: CY 202511/22/2024December 2024 Railroad Medicare News11/19/2024National Coverage Determination 110.23: Allogeneic Hematopoietic Stem Cell Transplantation11/18/2024New Waived Tests11/18/2024ICD-10 and Other Coding Revisions to National Coverage Determinations: April 2025 Update (CR 1 of 2)11/18/2024ICD-10 and Other Coding Revisions to National Coverage Determinations: April 2025 Update (CR 2 of 2)11/14/2024CMS Billing and Rates Home Infusion Therapy Services Billing and Rates Information11/14/2024CMS Billing and Rates Home Infusion Therapy Services Billing and Rates Information11/14/2024CMS Billing and Rates Home Infusion Therapy Services Billing and Rates Information10/30/2024Appeals Overview for Providers Module10/30/2024Appeals Overview for Providers Module10/28/2024Notification of the 2025 Dollar Amount in Controversy Required to Sustain Appeal Rights for an Administrative Law Judge Hearing or Federal District Court Review10/25/2024General Appeals Information10/15/2024Annual Wellness Visit: Social Determinants of Health Risk Assessment10/14/2024Ambulatory Surgical Center Payment Update - October 202410/04/2024October 2024 Quarterly Average Sales Price (ASP) Medicare Part B Drug Pricing Files and Revisions to Prior Quarterly Pricing Files10/03/2024Technical Revision Only to the Medicare Benefit Policy (MBP) Manual, Publication (Pub) 100-02, Chapter 15, section 50.4.210/03/2024Changing the Frequency of No-Pay Medicare Summary Notice (MSN) Mailings from Every 90 Days to Every 120 Days10/03/2024Enhancements to Home Health Consolidated Billing Edits09/23/2024DMEPOS Fee Schedule: October 2024 Quarterly Update09/17/2024Opioid Treatment Program (OTP) Billing and Payment Information09/17/2024Opioid Treatment Program (OTP) Billing and Payment Information09/17/2024Opioid Treatment Program (OTP) Billing and Payment Information09/09/2024Repetitive, Scheduled Non-Emergent Ambulance Transport (RSNAT) Prior Authorization (PA) Model Operational Changes Regarding Expedited Requests and Review Timeframes09/04/2024Changes to the Laboratory National Coverage Determination Edit Software: January 2025 Update08/29/2024New Waived Tests08/23/2024September 2024 Railroad Medicare News08/22/2024Revisions to Medicare Part B Coverage of Pneumococcal Vaccinations Policy08/05/2024ICD-10 and Other Coding Revisions to National Coverage Determinations: January 2025 Update07/29/2024Find your GreenMail eLetters and latest Form Submission Status07/08/2024Changes to the Laboratory National Coverage Determination Edit Software: October 2024 Update07/03/2024Billing and Payment for Telehealth Services with Place of Service (POS) 1006/26/2024July 2024 Quarterly Average Sales Price (ASP) Medicare Part B Drug Pricing Files and Revisions to Prior Quarterly Pricing Files06/26/2024New Physician Specialty Code for Epileptologists06/26/2024Remittance Advice Remark Code (RARC), Claims Adjustment Reason Code (CARC), Medicare Remit Easy Print (MREP) and PC Print Update06/26/2024Medicare Benefit Policy Manual Update: DMEPOS Benefit Category Determinations06/26/2024DMEPOS Fee Schedule: July 2024 Quarterly Update06/26/2024Ambulatory Surgical Center Payment Update - July 202406/26/2024July 2024 Quarterly Update to Healthcare Common Procedure Coding System (HCPCS) Codes Used for Skilled Nursing Facility (SNF) Consolidated Billing (CB) Enforcement06/17/2024Clinical Laboratory Fee Schedule and Laboratory Services Reasonable Charge Payment: Quarterly Update06/17/2024HCPCS Codes and Clinical Laboratory Improvement Amendments Edits: October 202406/17/2024National Coverage Determination 200.3: Monoclonal Antibodies for the Treatment of Alzheimer's Disease06/15/2024HCPCS Codes Used for Skilled Nursing Facility Consolidated Billing Enforcement: October 2024 Quarterly Update05/21/2024June 2024 Railroad Medicare News05/16/2024MLN Connects for May 16, 202404/10/2024Unsolicited Voluntary Refunds04/10/2024Unsolicited Voluntary Refunds03/21/2024MLN Connects for Thursday, March 21, 202402/22/2024March 2024 Railroad Medicare News01/23/2024February 2024 Railroad Medicare News12/27/2023Medicare Part B Clinical Laboratory Fee Schedule: Revised Information for Laboratories on Collecting and Reporting Data for the Private Payor Rate-Based Payment System12/21/2023January 2024 Railroad Medicare News11/22/2023December 2023 Railroad Medicare News11/14/2023HCPCS Modifier JZ10/23/2023November 2023 Railroad Medicare News10/10/2023Prostate Cancer Awareness and Screening09/21/2023October 2023 Railroad Medicare News08/16/2023September 2023 Railroad Medicare News07/13/2023August 2023 Railroad Medicare News07/10/2023Using Railroad Medicare's Online PTAN Lookup and Request Tool07/10/2023Using Railroad Medicare's Online PTAN Lookup and Request Tool06/23/2023July 2023 Railroad Medicare News06/08/2023Payment Provisions for Dental Services as Finalized in the Calendar Year (CY) 2023 Physician Fee Schedule (PFS) Final Rule06/02/2023Managing Multiple eService Accounts Is Easier with Account Linking04/28/2023Important Changes to CERT Contractors Contact Information03/21/2023Medicare Secondary Payer: Don't Deny Services and Bill Correctly03/21/2023Medicare Secondary Payer: Don't Deny Services and Bill Correctly03/13/2023Training Modules on v5010 Reports03/02/2023COVID-19: Updated Vaccines for Children Ages 6 Months - 5 Years03/02/2023COVID-19: Updated Vaccines for Children Ages 6 Months - 5 Years02/27/2023eServices: Part B Claims Features Enhancements02/21/2023Acupuncture Module02/20/2023COVID-19 Vaccine and Monoclonal Antibody Therapy Paper Roster Billing Packet02/20/2023COVID-19 Vaccine and Monoclonal Antibody Therapy Paper Roster Billing Packet02/20/2023COVID-19 Vaccine and Monoclonal Antibody Therapy Paper Roster Billing Packet02/09/2023Palmetto GBA No Longer Supports Mozilla Firefox for eServices Users: Edge, Chrome Recommended for Accessing eServices02/03/2023CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements02/03/2023CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements02/03/2023CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements02/03/2023CMS MLN Fact Sheet: Medical Record Maintenance and Access Requirements01/31/2023NCD 110.24: Chimeric Antigen Receptor T-Cell Therapy Billing Instructions01/31/2023NCD 110.24: Chimeric Antigen Receptor T-Cell Therapy Billing Instructions01/26/2023February 2023 Railroad Medicare News11/15/2022Changes to the Laboratory National Coverage Determination (NCD) Edit Software for January 202311/01/2022Railroad Medicare: Responding to Therapy Additional Documentation Requests Video11/01/2022Railroad Medicare: Responding to Therapy Additional Documentation Requests Video11/01/2022Railroad Medicare: Responding to Therapy Additional Documentation Requests Video09/12/2022We Made Exciting Changes to Your Search Experience08/22/2022COVID-19 Accelerated and Advance Payment: CAAP Debt Dispute Request Form08/22/2022COVID-19 Accelerated and Advance Payment: CAAP Debt Dispute Request Form08/16/2022Non-Affirmed Code Crosswalk: Prior Authorization Request08/05/2022Payment Allowance Update for COVID-19 Monoclonal Antibody Therapy Q0222 Injection, Bebtelovimab, 175 mg08/05/2022Payment Allowance Update for COVID-19 Monoclonal Antibody Therapy Q0222 Injection, Bebtelovimab, 175 mg08/05/2022Payment Allowance Update for COVID-19 Monoclonal Antibody Therapy Q0222 Injection, Bebtelovimab, 175 mg07/15/2022Ambulance Prior Authorization Documentation Decision Tool05/20/2022Collaborative Patient Care Is a Provider Partnership05/05/2022ESRD Monthly Capitation Payment (MCP) Coding and Frequency Limitations04/28/2022Receiving and Responding to a Palmetto GBA Additional Documentation Request for Postpayment Review04/18/2022Ambulatory Surgical Center Pass-Through Devices04/05/2022National Expansion of the Repetitive, Scheduled Non-Emergent Ambulance Transport (RSNAT) Prior Authorization Model (MLN Fact Sheet)03/24/2022April 2022 Railroad Medicare News02/08/2022HCPCS Modifier FT01/14/2022Standard Elements for DMEPOS Order, and Master List of DMEPOS Items Potentially Subject to a Face-to-Face Encounter and Written Orders Prior to Delivery and, or Prior Authorization Requirements01/14/2022Billing VEKLURY (Remdesivir) Antiviral Medication in Outpatient Settings01/14/2022Billing VEKLURY (Remdesivir) Antiviral Medication in Outpatient Settings12/20/2021January 2022 Railroad Medicare News12/17/2021Skin Substitute Codes09/28/2021Ambulance Reason Code Crosswalk09/23/2021Checklist for Timely Filing Extension09/23/2021Checklist for Timely Filing Extension09/20/2021Reminder for Opioid Treatment Programs: HCPCS G2067 through G2075 Billing Frequency09/09/2021Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19)09/09/2021Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19)08/31/2021Railroad Medicare and the Targeted Probe and Educate Process08/31/2021Targeted Probe and Educate: September 2021 to September 2022 Planned Reviews08/27/2021Closing the Gap: Left Atrial Appendage Closure Module08/19/2021eCheck Available August 24, 202108/19/2021eCheck Available August 24, 202108/19/2021COVID-19 Accelerated and Advance Payment Repayments08/19/2021COVID-19 Accelerated and Advance Payment Repayments08/05/2021CMS COVID-19 Vaccine Toolkits05/26/2021Cognitive Assessment & Care Plan Services04/16/2021Assisted Suicide Funding Restriction Act of 1997 (P.L. 105-12)04/06/2021Repayment of COVID-19 Accelerated and Advance Payments Began on March 30, 202104/06/2021Repayment of COVID-19 Accelerated and Advance Payments Began on March 30, 202102/24/2021Billing for Services when Medicare is a Secondary Payer02/09/2021eServices Roster Billing02/09/2021eServices Roster Billing02/09/2021eServices Roster Billing01/21/2021Important Tax Information - 1099 Forms12/22/2020Protect Yourself: Avoid COVID-19 Vaccine Scams12/04/2020FAQs on the 3-Day Payment Window for Services Provided to Outpatients Who Later Are Admitted as Inpatients08/09/2020eServices Profile Verification Timeframes06/23/2020COVID-19 Diagnostic Laboratory Tests: Billing for Clinician Services03/13/2020Medical Review Intent to Reopen Process for Non-Receipt of Medical Record Denials03/05/2020Incorrect Billing of HCPCS L8679 - Implantable Neurostimulator, Pulse Generator, Any Type03/04/2020Section 1876 and 1833 Cost Plan Enrollee Access to Care through Original Medicare03/04/2020Proper Use of Modifier 5903/04/2020NCD 20.4 Implantable Cardiac Defibrillators (ICDs)02/21/2020Accepting Payment from Patients with a Medicare Set-Aside Arrangement02/21/2020Appropriate Use Criteria (AUC) for Advanced Diagnostic Imaging - Approval of Using the K3 Segment for Institutional Claims01/14/2020Medicare Fee-for-Service (FFS) Response to the 2020 Commonwealth of Puerto Rico Earthquakes01/14/2020Medicare Fee-for-Service (FFS) Response to the 2020 Commonwealth of Puerto Rico Earthquakes12/16/2019Medicare Part B Home Infusion Therapy Services With The Use of Durable Medical Equipment11/25/2019Payments and Payment Adjustments under the Patient-Driven Groupings Model11/25/2019Overview of the Patient Driven Groupings Model08/21/2019Medicare Coverable Services for Integrative and Nonpharmacological Chronic Pain Management07/11/2019Pre-Diabetes Services: Referring Patients to the Medicare Diabetes Prevention Program07/11/2019Reduce Risk of Opioid Overdose Deaths by Avoiding and Reducing Co-Prescribing Benzodiazepines04/25/2019Top CERT Errors02/07/20192019 Payment Adjustment Reminders10/10/2018Documentation Requirements for Initial and Subsequent Visits10/10/2018eAudits: Generate Reports for Claims Under Medical Review10/10/2018Chiropractic Services: Overview of Coverage and Documentation Requirements08/06/2018Medicare Diabetes Prevention Program Suppliers: Separate Medicare Enrollment05/03/2018Targeted Probe & Educate (TPE) Provider Contact04/03/2018Medicare Fee-for-Service (FFS) Response to the 2017 California Wildfires02/13/2018CMS Open Payments Data Website02/08/2018Duplicate Denials: Compliance Matters01/31/2018eServices: Learn More About eCBR Video